Privacy Policy
At Surge Innovations, we understand that your business ideas and code are your most valuable assets. This policy outlines how we handle your data, ensuring confidentiality and security throughout our development process.
1. Information We Collect
A. Client Information
We collect names, business emails, billing addresses, and tax identification numbers (where applicable for invoicing).
B. Project Specifications
We collect detailed project requirements, design files, and access credentials to existing systems necessary for us to perform our services.
C. Technical Telemetry
When you use our SaaS products or dashboards, we may collect technical logs (IP addresses, browser types) for debugging and security auditing purposes.
2. How We Use Your Information
- Service Delivery: To build, deploy, and maintain your software projects.
- Communication: To send project updates, sprint reports, and invoices.
- Security: To verify identity and prevent unauthorized access to your source code repositories.
- Legal Compliance: To comply with tax obligations and enforce our Terms of Service.
4. Security & IP Protection
We treat your Intellectual Property (IP) with the highest level of care.
- Encryption: All data is encrypted in transit (SSL/TLS) and at rest (AES-256) where possible.
- Access Control: Only developers assigned to your specific project have access to your source code.
- NDAs: All our developers and contractors are bound by strict Non-Disclosure Agreements.
5. Your Rights
You have the right to request access to your data or request the deletion of your account. For source code deletion requests, please refer to the data retention clause in your Master Services Agreement (MSA).
Contact our Data Protection Officer at info@surgeinnovations.org.
6. Contact Information
If you have questions about this Privacy Policy, please contact:
Surge Innovations Ltd
Email: info@surgeinnovations.org